SHIPPING & RETURNS
Shipment occurs 24-48 hours after an order has been placed. Return shipping fees are nonrefundable and are the responsibility of the customer.
Orders can only be cancelled before the items are shipped. Cancellations must be sent via contact form and contain the customers name, order number, date order placed and method of payment. Please allow 24-48 hours for cancellations to be fully processed.
RETURN & EXCHANGE POLICY
Returns can only be made within 30 days of date of purchase. Items no less than 3/4 full are eligible for return.
Returns will be processed within 5-10 business days from the date we receive your items. We will then credit the card originally used to make your purchase (minus return shipping and handling).
Please contact us detailing your level of satisfaction. Just Oil will make contact within 24-48 hours to find a suitable resolution.